monday.com is AI work platform

Transform your brand operations with AI work platform monday.com

monday.com is an AI work platform with intelligence that understands brand operations context. It actively supports decisions, takes initiative to keep pace and quality at scale.

Schedule a meeting
Trusted by global leaders
‍Why monday.com?

From managing work
to AI-enhanced execution

monday.com AI work platform delivers results across your operations—predicting risks early, accelerating sales velocity, scaling marketing output, resolving tickets faster, and driving quality development sprints. We configure these AI-powered capabilities to solve your specific operational challenges.

AI-first products

One AI work platform, four specialized products with intelligence built in

monday.com offers four AI-enhanced products on one platform—work management, CRM, development, and service. Each product includes powerful AI features that multiply team productivity while integrating seamlessly. We help you implement the right combination with AI capabilities configured for maximum impact.

monday work management

AI-powered project insights that flag risks automatically, suggest priority adjustments, and generate executive summaries—giving teams 50% more time for strategic work.

monday CRM

Turn sales guesswork into data-driven decisions. AI automatically scores leads, predicts deal outcomes, and suggests optimal next steps based on patterns in your pipeline.

monday service

Transform support operations with AI that categorizes tickets instantly, suggests solutions from your knowledge base, and routes complex cases to the right specialists—resolving 70% faster.

monday dev

Accelerate development with AI-powered sprint planning, automated status updates, and intelligent risk detection that keeps technical and business teams aligned.

For brand operations

AI-native brand operations: intelligence that understands your context

For brand operations, AI-native means the platform comprehends your specific context—brand rollout complexity, compliance requirements, monitoring needs. monday.com may understand your brand standards, actively guide compliance decisions, and take initiative when it detects inconsistencies.

Context-aware brand intelligence

Active decision support

Proactive brand monitoring

Initiative-taking coordination

Features

AI-powered monday.com capabilities that multiply your team's productivity

monday work management

monday CRM

monday dev

monday service

monday work management

Project intelligence that keeps work on track automatically

Transform project management with AI-powered insights that don't require manual oversight. Smart automation flags at-risk projects, AI generates status summaries from activity data, and intelligent notifications ensure teams focus on what actually needs attention.

  • AI risk detection:

    Automatic alerts when projects show delay patterns or resource constraints.

  • Smart notifications:

    AI determines urgency and notifies only when human action is needed.

  • Automated reporting:

    AI generates summaries and insights from project data—no manual compilation.

  • Intelligent prioritization:

    Suggestions based on dependencies, deadlines, and resource availability.

  • Example use case:

    Marketing teams save 5 hours weekly on status updates with AI-generated campaign summaries and automatic stakeholder notifications

    • Learn more
    Try for free
    monday CRM

    Turn sales patterns into predictive deal intelligence

    Move beyond generic lead scoring to intelligence that comprehends your specific sales cycles, recognizes buying signals in your context, and actively supports deal strategy. AI that understands what moves deals forward in your business and proactively suggests next steps based on that understanding—not one-size-fits-all recommendations.

  • Context-aware lead intelligence:

    AI scoring based on your actual conversion patterns, not generic models—understanding what signals matter for your business.

  • Deal outcome prediction:

    Intelligence that analyzes your pipeline patterns to predict which opportunities will close and which need intervention.

  • Proactive next-step guidance:

    Recommendations informed by what's worked in similar deals, considering timing, stakeholder engagement, and buying signals.

  • Customer sentiment analysis:

    AI that understands communication context to flag satisfaction risks before they impact retention.

  • Example use case:

    Sales teams achieve 18x ROI in first year with AI that recognizes when deals stall, suggests re-engagement strategies based on similar won deals, and automates follow-up coordination.

    • Learn more
    Try for free
    monday dev

    Development coordination that sees blockers before your team does

    Accelerate development with AI that comprehends sprint patterns, recognizes coordination gaps, and proactively flags technical risks. Intelligence that understands dependencies between technical and business work, identifies when teams drift out of sync, and suggests interventions before delays impact delivery.

  • Sprint intelligence:

    AI that analyzes velocity patterns to predict achievable scope and flag over-committed sprints early

  • Cross-team coordination:

    Intelligence that understands dependencies between dev, design, and product teams—alerting to handoff gaps

  • Proactive blocker detection:

    AI that recognizes patterns indicating upcoming technical obstacles or resource constraints

  • Context-aware status updates:

    Automatic summaries that translate technical progress into business language for stakeholders.

  • Example use case:

    Development teams ship 30% faster with AI that identifies integration dependencies early, coordinates parallel workstreams, and keeps technical and business stakeholders aligned without constant meetings.

    • Learn more
    Try for free
    monday service

    Support intelligence that understands context, not just keywords

    Transform customer support with AI that comprehends inquiry context and customer intent. Intelligence that understands your product knowledge, recognizes what customers actually need, and provides contextual solutions or escalates appropriately. This goes beyond basic ticket routing to true understanding of support complexity.

  • Contextual ticket intelligence:

    AI that understands request intent based on your product, customer history, and support patterns—not just keyword matching.

  • Intelligent solution suggestions:

    Recommendations pulled from your knowledge base with context awareness—understanding which solutions fit which situations.

  • Proactive escalation decisions:

    AI that recognizes when tickets need specialist attention, routing based on complexity and expertise requirements.

  • Pattern-based prevention:

    Intelligence that identifies recurring issues and suggests proactive communications or product improvements

  • Example use case:

    Support teams resolve 70% of queries automatically with AI that understands brand compliance questions, suggests accurate guidelines, and only escalates truly complex cases—saving 55 hours monthly.

    • Learn more
    Try for free
    Implementation process

    The GUIDE framework: implementing AI-powered workflows that deliver results

    Most teams adopt monday.com but barely scratch the surface of its AI capabilities. Our GUIDE framework ensures you implement intelligent workflows that actually multiply team productivity from day one.

    G

    Step 1

    Step 1

    Gather insights

    We audit workflows specifically identifying where AI features deliver maximum impact—from automatic categorization to predictive insights to intelligent routing.

    Schedule a meeting
    U

    Step 2

    Step 2

    Unify processes & teams

    Centralize workflows for full visibility.

    Schedule a meeting
    I

    Step 3

    Step 3

    Implement smart automations

    Reduce manual work and improve efficiency.

    Schedule a meeting
    D

    Step 4

    Step 4

    Drive adoption & training

    Ensure seamless onboarding and team engagement.

    Schedule a meeting
    E

    Step 5

    Step 5

    Evolve & scale

    Continuously optimize and expand functionality as your business grows.

    Schedule a meeting
    Why implementation matters?

    AI work platforms require strategic implementation. Generic setups miss the potential.

    monday.com AI features can multiply team productivity—but only when properly implemented. Generic setups treat AI as optional add-ons. We architect systems where intelligence is embedded in core workflows: smart automation reduces manual work by 60%, predictive insights prevent delays, and AI-powered reporting eliminates status meetings.

    Hear from our satisfied clients

    CXLABS has transformed our global dealership branding strategy. The Dealer Identity Portal has streamlined the customization and management of brand elements, enhancing operational efficiency and providing real-time tracking capabilities. Thanks to CXLABS, AGCO now ensures consistent branding across our entire dealer network.

    Helmut Peter

    Sr. Manager Distribution Quality, Standards & Dealer Health | AGCO Corporation

    CXLABS has completely redefined the way we manage our business operations. Their tailored platforms have seamlessly connected our teams, bringing clarity and efficiency to our processes. The customized solutions they developed were perfectly aligned with our needs, and their consultative approach ensured we stayed on course. CXLABS doesn’t just offer services; they deliver transformative experiences.

    Andrew Bailey

    Partner at Blackline

    CXLABS has been an invaluable partner in our journey towards operational excellence. Their connect, customize, and consult approach is not just a slogan—it’s a promise they deliver on. The integration of AI into our workflows has driven efficiency and innovation, setting us on a course for sustained growth and success.

    Marcin Sikorski

    ERGOS

    CXLABS has been instrumental in elevating our project management abilities, particularly in complex rebranding initiatives. Their experience in tasks organization using sophisticated project tools has significantly improved operational efficiency. This has allowed us to manage branding processes with greater precision and consistency. CXLABS is a strategic partner, helping Megamark to maintain high standards and deliver exceptional client results.

    Nicolas Napoli

    Président Directeur Général chez Megamark [CEO at Megamark]

    How to get started?

    Choose your implementation approach

    At CXLABS, we offer three collaboration models to help businesses implement monday.com effectively. Whether you're looking for a quick setup, customized automation, or a rapid monday.com implementation, we provide the right level of support to fit your needs.

    Connect

    License

    For teams with internal resources that want to independently develop the platform.

    Connect model includes:

    monday.com license purchase.
    Best if you:
    have internal resources to set up and manage monday.com independently;
    want to minimize consulting costs;
    prefer to build your own solution autonomously.
    Get started for free

    Customize

    Flexible expert support

    For companies familiar with monday.com but needing help with advanced features.

    Everything in Connect, plus:

    flexible hourly-based access to CXLABS experts for consultation and setup;
    configuration of automation, dashboards, and integrations;
    long-term partnership that lasts as long as you need support.
    Best if you:
    have a team familiar with monday.com, but need expert help with advanced capabilities;
    want to ensure proper configuration and optimize platform usage;
    need assistance with custom automation, integrations, or reporting setup.
    Let's talk

    Consult

    Intensive process implementation

    For new clients planning rapid digitalization of a specific business area.

    Everything in Customize, plus:

    dedicated implementation team;
    in-depth process analysis & tailored workflow design according to GUIDE framework;
    comprehensive deployment 
& strategic consulting.
    Best if you:
    are a new client looking to quickly implement monday.com in a key business area;
    need a train-the-trainer approach for company-wide adoption;
    want to reduce risk and accelerate workflow transformation with full expert support.
    Let's talk
    Discover more from CXLABS

    Technology and services
    for brand operations

    Discover more services and products offered to operations teams. We deliver integrated solutions that eliminate chaos and scale operations with confidence.

    Let's talk
    Brand Technology

    Technology for brands

    AI-powered systems for brand support, compliance, and asset management.

    Best for:
    Brand teams managing support requests and compliance
    Marketing operations automating repetitive work
    Teams needing centralized brand control
    Brand Technology

    AuditNOW

    AI-Agent for comprehensive brand compliance, audits & monitoring.

    Best for:
    Visual brand compliance monitoring across fleets
    Automated brand standard enforcement
    Real-time compliance tracking and reporting
    Brand Technology

    Bynder

    Centralized brand asset management and global digital asset distribution hub.

    Best for:
    Centralized digital asset management and control
    Global brand asset distribution at scale
    Automated asset approval workflows
    Brand Implementation

    Global brand rollouts

    Streamline brand rollout with structured execution and technology-driven PMO.

    Best for:
    Multi-location launches and rebrand coordination
    Structured project management for global rollouts
    Cross-functional team alignment and execution

    See how AI multiplies your team's impact

    CXLABS implements monday.com as an AI work platform where intelligent features eliminate manual work, predict problems before they happen, and let your team accomplish more with less effort.

    Schedule a free consultation
    By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
    PreferencesDeclineAccept